Utah Passport: g84cso

Tuesday, June 24, 2008

Say Thank You!

When I first started shopping like this I was so amazed at how kind the store workers where to me. The checkers did not complain when they saw my pile of coupons. The stock people have always been courteous and willing to help me find the items on my list. I recommend making their day by saying thanks!

After one midnight run to Albertson's. I came home so appreciative to the night head checker. She made sure I got all the printed coupons I was trying for even when it was closing time. I think I was more frustrated and upset than her. I just kept thinking that she was probably so annoyed but she did not show it at all. The next day I made a phone call to the store. I asked if they have a comment line that I could be connected to. The person who answered said she didn't know and then put me on hold. Like I expected she must have thought I was calling to complain so when the phone was picked up I was not surprised to hear that it was the manager. Then I had to go into my story and ask him for a comment line to call headquarters and give some good news for a change. He gladfully gave me the number. I called it and again gave the person on the other end a big surprise when instead of ranting and raving I was praising and thanking. Needless to say that made my day and hopefully theirs as well.

The moral of the story is that when someone does a good job please remember their name and be sure to do all you can to let them know. If we all did that more often we would live in a much better world!

Challenge: Call the store you frequent and ask for the customer comment line and make their day.

2 Happy Shoppers:

Megan & Jon said...

I love to do this as well seems to often we are so willing to complain but never willing to praise. I have had the same reaction with Albertsens never has anyone been annoyed with my endless coupons or questions.

Trent Megan and Kids said...

Shauntell I have experienced the same thing, even when the computer wouldnt accept a double coupon my clerk overode it anyway. I think that they are great to work with on coupons!!